Premium Services and Subscriptions
Tuesday, February 17th, 2009Please read our latest blog entry for the most current news and information about Trillian Astra.
Our intention with Build 98 was to enable our subscription code on the server-side and give it a thorough testing with the mixed base of paying and non-paying customers currently in our testing pool. We’re certainly not asking anyone to pay for the beta, but given that many of you are using Trillian Astra as your primary IM client, our actions were perceived as such. We’ll make sure that moving forward we provide advanced notification of any major changes to the beta program, and we apologize for the abrupt way we handled this. While we’re happy to see that many of you consider the product stable enough to use as your primary IM client, we should have taken more care before turning features off and for that we apologize. We’ve re-enabled premium access for all beta testers until the next build, Build 99, by way of apology. Please consider this a more appropriate advanced notification of what’s to come. Also, for those of you who renewed, the members area on our website will have a way to link your Astra and Trillian Pro accounts by the end of the day today.
Many of you have requested additional information on how our subscription model is changing moving forward, and we’ve summarized our current thinking below. Please read on if you’re interested, and please let us know if you have feedback. Thanks again for your support!









